1. INTRODUCTION
The website www.hellovejer.com (hereinafter, the “Website”) is owned by CALIFA CASAS VEJER, S.L. (hereinafter, HELLO COSTA DE LA LUZ), with registered address at Plaza de España, 10 – 11150 Vejer de la Frontera and Tax ID B56313349.
The company is registered in the Mercantile Registry of Cádiz with the following details: Volume 2508; Page 196; Section 8; Sheet CA-63322; Entry 1.
Any personal data you provide will be processed in accordance with this Privacy Policy and Data Protection Notice.
By using this Website, you consent to the processing of such information and declare that all data provided is accurate and truthful.
Each time you use this Website, the applicable Privacy Policy will be the one in force at that time. You should review it to ensure you agree with it.
HELLO COSTA DE LA LUZ is committed to complying with personal data protection regulations and respecting Users’ privacy. The aim is to provide the best possible service, which requires processing certain personal data.
2. DATA PROTECTION
DATA CONTROLLER
Data Controller: CALIFA CASAS VEJER, S.L.
Tax ID: B56313349
Address: Plaza de España, 10 – 11150 Vejer de la Frontera, Cádiz, Spain
Phone: +34 621 277 896
Email: hello@hellovejer.com
LEGAL BASIS
Your personal data is processed based on your consent when browsing or submitting information via forms, the performance of a contract, compliance with legal obligations, or the legitimate interest of HELLO COSTA DE LA LUZ.
By using the Website, you consent to the collection, storage, use and processing of your personal data as described in this Policy.
If you do not provide the required data, we may not be able to provide our services.
Your data will be retained while the relationship is active and not deleted upon request, and in accordance with applicable legal retention periods.
RECORD OF PROCESSING ACTIVITIES
In accordance with GDPR (EU Regulation 2016/679) and Spanish data protection law, personal data provided will be included in Records of Processing Activities necessary for delivering our services.
PURPOSE
Our main activity is the rental of tourist accommodation and the provision of services and experiences in Vejer de la Frontera. Therefore, your data will be used to manage these services.
Data provided through forms or registration will be used to:
– Manage bookings and customer service
– Send communications if consent has been given (newsletters, promotions, offers)
– Respond to enquiries and comments
Additional purposes may include:
– Personalised content and services
– Marketing and advertising analysis
– Commercial communications
– Technical diagnostics and improvements
DATA RETENTION
We will retain your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Once data is no longer needed, it will be deleted or anonymised without retaining copies.
COMMERCIAL COMMUNICATIONS
If you expressly consent, or if a prior commercial relationship exists, we may send you communications about similar services via email or other electronic means.
You can withdraw consent at any time by contacting: hello@hellovejer.com.
DATA SHARING
Your data will not be shared with third parties except:
– When required by law
– With public authorities where necessary
– With service providers (IT, legal, accounting) under confidentiality agreements
No international data transfers are currently planned.
YOUR RIGHTS
You may exercise your rights of access, rectification, erasure, portability, restriction or objection by contacting: hello@hellovejer.com.
You may also file a complaint with the Spanish Data Protection Agency: www.aepd.es.
CONFIDENTIALITY AND SECURITY
HELLO COSTA DE LA LUZ guarantees the confidentiality of your data and applies appropriate security measures to prevent unauthorised access, loss or misuse.
Hosting services are provided by ACENS (Telefónica), ensuring secure infrastructure.
While we apply reasonable safeguards, we cannot fully guarantee protection against unauthorised access.
OUR COMMITMENTS
We commit to:
1. Not using your data for purposes incompatible with those stated.
2. Not making automated decisions with legal impact without consent or legal basis.
3. Applying tools and processes to ensure data confidentiality.
4. Informing you if data is obtained from third parties.
5. Creating commercial profiles only to improve service relevance.
6. Storing data securely within our systems.
MINORS
We do not knowingly collect data from minors. If a minor has provided data, please contact us for its removal.
UPDATES
We may update this Privacy Policy at any time. Continued use of the Website implies acceptance of any changes.
3. INFORMATION SOCIETY SERVICES LAW (LSSI-CE)
Company name: CALIFA CASAS VEJER, S.L.
Tax ID: B56313349
Address: Plaza de España, 10 – 11150 Vejer de la Frontera, Cádiz, Spain
Email: hello@hellovejer.com
Registered in the Mercantile Registry of Cádiz (details as above).
4. SOCIAL MEDIA PRIVACY POLICY
INFORMATION
HELLO COSTA DE LA LUZ operates profiles on Facebook, Instagram and TikTok and acts as data controller for processing carried out on these platforms.
PURPOSE
To maintain interaction with users, including:
– Handling enquiries
– Sharing updates, events and services
– Communicating with users
LEGAL BASIS
Processing is based on user consent (Article 6.1.a GDPR).
By following our profiles, you consent to the processing of publicly available data.
DATA USE
We only access public profile information (e.g. name) and use it within the platform unless further processing is necessary.
RETENTION
Data will be processed while consent remains active.
DATA SHARING
Content shared may be visible to other users depending on platform settings. No external transfers will occur unless necessary and legally compliant.
USER RIGHTS
You may:
– Withdraw consent
– Access, rectify or delete your data
– File a complaint with www.aepd.es
Requests can be made via: hello@hellovejer.com
USE OF PROFILES
We may:
– Access public data
– Share content
– Send messages
– Publish updates
Users can manage privacy settings at any time.
CONTENT AND PUBLICATIONS
Users are responsible for the content they post and must hold rights to it.
Content that is illegal, offensive or infringes rights may be removed without notice.
MINORS
Users under 18 must not use our social media profiles.
We are not responsible for misuse by minors.
